Total AV is a popular antivirus software that offers a wide range of tools to help protect your computer and personal data from cyber threats. However, circumstances change, and you may find yourself needing to cancel Total AV subscription for various reasons, whether it's due to financial constraints, dissatisfaction with the service, or the fact that you've found another antivirus software that better suits your needs. Fortunately, canceling your Total AV subscription is a straightforward process that can be done in just a few simple steps.

In this comprehensive guide, we'll explain how to easily cancel Total AV subscription on both Windows and Mac devices, as well as how to avoid any future charges if you decide to opt-out of the service. Whether you're looking to cancel your subscription on a computer or mobile device, we've got you covered.

Why Would You Need to Cancel Your Total AV Subscription?

Before we dive into the process of canceling your subscription, it’s essential to understand why you might need to cancel it. Here are some common reasons people choose to cancel Total AV subscription:

  • Financial Reasons: You may find that the subscription fee is no longer affordable for you.

  • Switching to Another Service: Sometimes users switch to a different antivirus provider that may offer better features, pricing, or support.

  • Not Satisfied with Features: If you feel the features offered by Total AV do not meet your needs or expectations, you may choose to cancel your subscription.

  • System Compatibility Issues: In rare cases, the antivirus software may not work well with your system, leading to performance issues.

Regardless of the reason, Total AV makes it easy for users to cancel their subscriptions and even offers a money-back guarantee if you’re within the specified time frame.

Step-by-Step Guide to Cancel Your Total AV Subscription

To help you understand how to cancel Total AV subscription, we’ve broken down the steps into easy-to-follow instructions. Whether you're on a computer or using the mobile app, you can use these methods to stop the service and avoid being charged for future renewals.

Method 1: Cancel Your Total AV Subscription via the Website

If you purchased your Total AV subscription directly through the official website, you can cancel Total AV subscription by logging into your account and following these steps:

Step 1: Log into Your Total AV Account

The first thing you need to do is log into your Total AV account. Open your web browser and go to the Total AV website. In the upper right corner of the homepage, click on Sign In. Enter your login credentials, which include your email address and password associated with your account.

Step 2: Go to the Subscription Management Section

Once logged in, navigate to the Subscription Management section of your account. This is typically located under your profile settings or in the account dashboard. Here, you’ll see details about your current subscription, including the plan type, renewal date, and billing cycle.

Step 3: Click on Cancel Subscription

In the Subscription Management area, you will find an option that says Cancel Subscription. Click on this link to proceed. Total AV will likely ask you to confirm your cancellation request.

Step 4: Confirm Cancellation

Follow the on-screen prompts to confirm that you want to cancel Total AV subscription. Depending on the reason for your cancellation, you may be asked to provide feedback, but this step is optional. Once you confirm, your subscription will be canceled, and you will no longer be billed for future renewals.

Step 5: Check for Confirmation

After the cancellation process is complete, Total AV will send you a confirmation email confirming that your subscription has been successfully canceled. Be sure to check your inbox to ensure that you have received this email, as it will serve as proof that your account has been canceled.

Method 2: Cancel Your Total AV Subscription via the Mobile App

If you subscribed to Total AV via the mobile app or through a third-party service like the Apple App Store or Google Play, the process for canceling your subscription will vary slightly.

Step 1: Open Your App Store

If you subscribed to Total AV using your mobile device (either iOS or Android), open the App Store on your phone or tablet. Depending on your device, either go to Google Play Store for Android or the Apple App Store for iOS.

Step 2: Go to Your Subscription Settings

In the App Store, navigate to the Subscription Settings section. For Android, tap on the three horizontal lines in the upper left corner to open the menu, then select Subscriptions. For iOS, tap on your profile icon in the upper-right corner, then choose Subscriptions.

Step 3: Find Total AV in Your Subscriptions

Once in your subscription settings, locate Total AV in the list of active subscriptions. Tap on it to see more details about your current plan and billing cycle.

Step 4: Cancel Subscription

You will find an option to Cancel Subscription. Tap on this, and you may be asked to confirm your decision. Once you confirm, your subscription will be canceled, and you will not be charged for the next billing cycle.

Step 5: Receive Confirmation

Similar to canceling through the website, you will receive a confirmation email from Total AV or the app store confirming that your subscription has been canceled.

Method 3: Cancel Your Total AV Subscription Through PayPal or Other Payment Providers

If you initially subscribed to Total AV using a service like PayPal, you can also cancel your subscription directly through your PayPal account or other payment providers.

Step 1: Log into Your PayPal Account

If you paid via PayPal, go to the PayPal website or app and log into your account using your credentials.

Step 2: Navigate to the Subscription Section

Once logged in, go to the Activity or Subscriptions section of your account. Here, you will find a list of your active subscriptions, including Total AV.

Step 3: Find Total AV Subscription

Locate Total AV in the list of active subscriptions and click on it to view more details about your plan.

Step 4: Cancel Subscription

Look for the option to Cancel Subscription and confirm your decision. PayPal will handle the rest and stop the recurring payment to Total AV.

Step 4: Confirm Cancellation

After canceling, ensure you check your email for confirmation. PayPal or your payment provider should send an email confirming the cancellation of your Total AV subscription.

Things to Keep in Mind When Cancelling Total AV Subscription

While canceling your Total AV subscription is a relatively simple process, there are a few things you should keep in mind to ensure a smooth experience:

  • Trial Periods: If you are still within the trial period, canceling your subscription before the trial ends will prevent you from being charged for the service.

  • Refund Policy: Total AV offers a money-back guarantee, typically within the first 30 days of purchase. If you are canceling due to dissatisfaction, contact customer support to inquire about a potential refund.

  • Renewals: If you cancel your subscription before the renewal date, you will still have access to the service until the end of your current billing cycle. After that, your account will be deactivated, and you won’t be charged for the next cycle.

  • Unsubscribing from Emails: After canceling your subscription, you may still receive marketing emails from Total AV. If you no longer wish to receive them, be sure to unsubscribe from their mailing list.

Contacting Customer Support for Help

If you encounter any issues or have trouble canceling your Total AV subscription, you can always reach out to Total AV’s customer support team for assistance. They are available through live chat, email, or phone support to help you with any cancellation-related queries.

Conclusion

Canceling Total AV subscription is a quick and easy process that can be done either through the website, mobile app, or your payment provider. Whether you want to switch to another antivirus service, no longer need the software, or simply want to stop automatic payments, Total AV offers a hassle-free cancellation process. Always make sure to follow up with the confirmation email to ensure that your subscription has been successfully canceled, and take note of any applicable refund policies. If you ever need help, Total AV’s customer support is available to guide you through the process.

In this comprehensive guide, we'll explain how to easily cancel Total AV subscription on both Windows and Mac devices, as well as how to avoid any future charges if you decide to opt-out of the service.